Leading With Trust, Spring, TX

About this training

A two-day professional development program for women in public safety and public service.

The program covers the communication, leadership, and career skills that determine whether women thrive in supervisory roles, perform under public scrutiny, and stay in the profession long enough to make a lasting impact. It was developed with women's professional experiences at the core, and it welcomes mixed-gender attendance — male colleagues gain the same practical skills alongside a clearer understanding of how to support stronger teams.

What participants will be able to do by the end

• Apply the Four Threads of Trust to everyday professional situations
• Communicate with confidence and clarity — in meetings, with supervisors, with the public, and under pressure
• Handle public scrutiny, difficult conversations and have confidence in any situation with greater message discipline
• Navigate workplace conflict and propose solutions that get organizational buy-in
• Build the relationships — mentors, sponsors, allies — that determine whether careers progress
• Develop sustainable practices for resilience and career longevity
• Leave with a personal action plan and built-in accountability for the 90 days that follow

How the two days are structured

Day One — Finding Your Voice. Identity, communication, and public scrutiny, anchored in the Clarity and Courage threads.

Day Two — Building Your Path. Conflict, visibility, networks, and resilience, anchored in the Consistency and Care threads.

Each day combines short instructional segments with facilitated discussion, exercises, and hands-on practice. The program is delivered by a minimum of two instructors. Full module breakdown is provided to confirmed registrants ahead of the program.

What's included

• Course workbook and Four Threads self-assessment
• Action plan template
• Certificate of completion
• 60-day virtual cohort reconnection session

About the instructor

Christine Townsend brings over 30 years of experience spanning journalism, policing, and government communications. She served as Director of Communications for the City of London Police, one of only two police forces in the UK capital, where she led strategic communications during major operations and crises. She has worked with law enforcement agencies, government departments, and public safety organizations across North America and internationally.

She is the author of Trust: Why It Breaks and How We Mend It, which introduces the Four Threads of Trust framework, grounded in research with police chiefs and public service leaders across North America. She is a regular contributor to Policing Insight and the founder of PIO Toolkit. She has developed mentorship resources in support of the 30x30 Initiative and has delivered training for the International Association of Campus Law Enforcement Administrators (IACLEA), municipal police departments, the Royal Cayman Islands Police Service, and government agencies in the US, UK, Canada, and the Middle East.

Hosted by Spring Fire Department

This cohort is hosted by Spring Fire Department, which provides the venue and invites public safety and public service professionals from neighboring departments to attend.